Frequently Asked Questions

1. What products does Nadawy offer?

Nadawy provides a curated selection of natural and organic products, including:
– Natural food products
– Natural cosmetic and skincare products
– Attar, perfumes, and aromatic oils
– Herbal products
– Organic fertilizers for gardens and farms

2. Are your products natural and safe?

Yes, all Nadawy products are carefully selected from trusted suppliers and made from natural ingredients suitable for daily use.

3. What is Moringa and why is it special?

Moringa is a nutrient-rich plant known for boosting immunity, increasing energy, and supporting overall health.
We even created a dedicated page that explains its benefits and usage.

4. Are the natural beauty products suitable for all skin types?

In most cases, yes. Natural cosmetic products are free of harsh chemicals and generally safe for all skin types.
For sensitive skin, we recommend testing a small amount first.

5. How do I place an order?

Select your products → Add to cart → Fill in your shipping details → Choose a payment method → Confirm your order.

6. What payment methods are available?

– Mada
– Apple Pay
– Credit cards
– Cash on delivery (if available for your city)

7. Can I modify my order after placing it?

You can request modifications by contacting customer service via WhatsApp before your order is shipped.

8. How long does delivery take?

Delivery usually takes 2–5 business days within Saudi Arabia depending on your city and the shipping company.

9. Can I return or exchange products?

Yes, returns or exchanges are allowed within 7 days, provided the product is unused and in its original condition.

10. What should I do if I receive a damaged or incorrect product?

We sincerely apologize.
Please contact us on WhatsApp with your order number and a photo of the item, and we will solve the issue immediately.